![]() ![]() Now it 8 hours later and still recall is not fixed. She was called at 4pm to be told her car was not able to be driven because it was unsafe and needed 900.00 worth of additional services. My daughter set an appointment at 8:30am to fix a recall on her car. They haven’t resolved this and I’ve been hung up on and berated by two employees from this establishment. I was told Yvonne was busy and asked if I’d like to leave a message, I replied no, I’ll call back. I called on at 2:40pm to ask about my refund. Yvonne **** said I could come back on Tuesday, Februfor my check. ![]() I said he was a baby and as he walked away, I pointed in his direction and stated that the pacifier’s were over in the same direction he was walking. I asked why he would call me a jerk for being upset that they have failed to give me my refund. He looked at me with disdain on his face and said “ You don’t have to act like a jerk “. I pulled my letter from Ford Motor Company off the outside of my folder and told him I gave them what the letter asked for, what else am I supposed give you. He the asked if I gave them all the required documentation for my claim. ![]() He came back out and said it was in the computer but hadn’t been processed. She gave her paperwork to Aaron Younger, who said he would check on it. I was unhappy with the situation and Yvonne **** later stated it showed in my demeanor, although I never raised my voice, I was direct about my feelings that I was robbed. I provided my letter from Ford Motor Company and my invoice, for a second time. On FebruI went into the dealership’s service department to inquire about my refund. On August 8, 20222 I called Al Packer Ford about my refund.Chris ********** told me Tony McDowell was handling and that Tony was busy, but would follow up. I was told by Chris ********** that it should take about 2 weeks. I took my invoice and letter to Al Packer Ford, on for processing of my refund. Minimum monthly payments required.In April 2022, I received a letter from Ford Motor Company about a potential refund for repairs or repairs for free, if I hadn’t already had the repair done. All other terms of your account remain in effect. Accounts are eligible only if they are open, in good standing and not already subject to special terms. All transactions are subject to approval. Special Financing Offer Details: Purchases in which single or multiple items are purchased in the same transaction totaling at least $499.00 at Lincoln Retailers will be referred to as "Eligible Purchases" in your Summary of Credit Terms. * You must pay your entire statement balance (including all promotional purchase and balance transfer balances) by the due date each month to avoid being charged interest on new purchases from the date those purchases are made, unless your new purchases are subject to a 0% interest rate. Important Information Please see the Summary of Credit Terms for important information on rates, fees, costs, conditions and limitations. After your six billing cycles expire, you have a variable APR of 22.74% - 29.74% based on the prime rate, depending on how you meet our credit criteria. Earn 11,000 Lincoln Access Rewards Points** after your first purchase. Enjoy 0% Intro APR* for six billing cycles from the date of purchase on Lincoln Retailer purchases over $499. ![]()
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