![]() It is important to note that during this time the original purchase could still be listed on your account and accrue interest if you carry a balance on your credit card. Please note that refunds from a merchant can take up to seven (7) business days or longer in order to be processed. Please make sure that the refund account details are the same as those used in the purchase order. Refunds can only be made to the card or account you used to make your original purchase, and cannot be refunded to another card or account. Late or Missing Refunds If you requested a refund but have not yet received it within a reasonable time after hearing from us, please check your refund account information (PayPal, Credit Cards, etc.). Please understand that the “Cancel Order” button activates only after you see “PAYMENT COMPLETED”. Once an item you have purchased is released or shipped, you can return the item for a refund or exchange only if the item is defective, broken, or missing, and only in accordance with the above-described procedures. Cancellations You may cancel an order only until the “Cancel Order” button is activated. If approved, we will send you a new item again. Once we receive the returned item, our team will review and inspect the item. For Exchanges: In the unlikely event that you receive a damaged or defective item, we are happy to exchange the item for a new one. However, note that payment companies are different in the amount of time it takes for them to confirm a payment so, it may take additional time for the refund to show up in your bank/card statement or other statement. If approved, the money should be refunded to your original method of payment within approximately seven (7) business days of our notice to you. Once we receive your returned item, our team will review your request and inspect the item. Please follow the directions in our FAQ page. ![]() For Refunds: If you have requested a refund, you must complete the process for returns. In addition, the product must be in its original packaging, if applicable, in the same condition it was received by you. ![]() Please note that all returned items must have the original tags still intact. Return & Refund/Exchange Requests Information along with a picture of the defective product or other evidence with the original initial shipment label is needed for the process. After the item is released, your request for a refund or exchange is subject to our regular return policy as set forth here. Product orders may be cancelled (as described below), but only up until the payment is completed. A failure by you to follow the procedure described below for returns may result in our having to reject a requested return. ![]() In the unlikely event that any products you have ordered and received from us are defective, broken, or missing upon delivery to you, we will accept and process return requests from you for such items in connection with our return policy as set forth below. In a week, the K-pop group had crossed 800k sales with fans predicting a million-seller badge soon.RETURN, REFUND AND EXCHANGE POLICIES Please understand that ALL SALES ARE FINAL once the product has been delivered, except in the case of broken, missing, or defective products. They had the highest first-day sales becoming the first and only fourth-gen act to make 500k sales. On December 10, the boys confirmed that they would be releasing their first-ever repackage album ‘Dimension: Answer’.Įngenes (Enhypen’s fandom) knew that Enhypen were super rookies when they became almost-million sellers a day before the release of their first album with ‘Dimension:Dilemma’ accumulating 910k pre-orders. ![]() After the commercially hit-album ‘Dimension: Dilemma’ which made them million sellers, the K-pop group is ready to drop their next album. They have had several successful comebacks just in 2021 itself, broke several records, and are now ready to come back for more. Enhypen may be rookies but they certainly don’t act like one. ![]()
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